Help for Healing

Bitter & Sweet, living daily with grief

More Madness

5 Comments

The good news from last week is that Dad was able to legitimately be in the hospital until Saturday and was transferred to Rehab. As always, there are great professionals, average, and not-so-great-at-all. It is still the policies and procedures that make me crazy because it is a set-up for nonsense.

Dad arrived with eight stitches in his head. We had been told they would need to come out in seven to ten days. I figured that wouldn’t be a problem because he is going to be in a medical facility anyway, right?

Right.

He was admitted Saturday and that is when I started asking questions about the stitches. Dad is going to need these out on Monday. Yep. Okay. I find out that “his” doctor (the one assigned) came in early Sunday morning. I asked if there was anything about the stitches. Nope, he didn’t seem to notice them. Please send a note to him because those stitches need to come out. Yep. Okay. Apparently my voiced concerns did not warrant a note in the chart so he wouldn’t overlook them.

I come in Monday and guess what? Doc doesn’t come in on Monday. Tuesdays and Thursdays only this week. Fine. Can you please make sure the note is there for him? Yes, it is.

I come in Tuesday. Doc came in the early morning. Guess what? He didn’t look at the stitches. The nurses are the ones to take the stitches out but they aren’t allowed to without “doctor’s orders.” This actually goes back to the emergency room because the doctor there should have written orders for them to be taken out, but he didn’t do his job either.

Now I’m mad because it’s twice he’s seen Dad and nothing has happened. I said I want the doctor on Wednesday to look at him then. Nope, can’t do that. Why? Because we can’t bill for more than one doctor. But don’t worry, they’ve only been in seven days. Um, no. It’s been 10. Not sure how they count, but I know they are wrong.

The billing thing royally ticks me off. I go in Wednesday and go to the social workers. I tell them that their billing protocol isn’t my problem. They agree. I told them it is shameful if a doctor can’t spend less than one minute to look at the stitches. It is merely a hoop that needs to be jumped through. The nurses know they need to come out, but they can’t do it without orders. The social worker tells me that the doc IS coming in, even though it’s Wednesday. Phew!

I go to the nurse and tell her to PLEASE not let the doc forget to see the stitches. She says that the social worker is wrong. He is NOT seeing patients today. I go back to the social worker and don’t really have to find the words because she can see the look on my face. She says she will take care of it.

A nice nurse eventually comes and says that if the nurse practitioner happens to show up, she will have her look at Dad. If not, the doc will be there in the morning. She reassures me the nurses have been checking every day and the stitches have not become embedded into his skin so it’s ok. She manages to persuade me that it really is ok.

I come in this morning on Thursday and the doc hasn’t been in yet. He still hadn’t been in when I left at noon. I had to leave for work (imagine that, I have an actual job!) so I asked the nurse to PLEASE call me as soon as the damn stitch thing is resolved. She had already told me that she agrees the stitches definitely need to come out.

As I’m writing, I still haven’t gotten a call. My niece is on her way there. I told her to text me what is going on. She won’t be aggressive with them like I am, but if it gets to be 3:00 and they aren’t out, I will have to go back for a second time today and it will be very, very ugly because I will be very, very mad.

It’s all just stupid. There is no other word for it.

Author: helpforhealing

My name is Darcy Thiel. What people say they appreciate most about me is my genuine nature. I utilize my professional and personal experiences to increase my understanding and compassion to help others. My career has many faces, so let me tell you about a few. I am a Licensed Mental Health Counselor in NY State and am a couple and family therapist in West Seneca, New York. Also, as an Aging Life Care Manager, I take my life experiences with my mother and husband's illnesses and passing combined with over a decade of assisting a dad with Parkinson’s, to help others navigate the crazy, complicated medical world we live in. This dovetails with the books I have written. Bitter and Sweet: A Family’s Journey with Cancer, the prequel to Life After Death, on This Side of Heaven are an honest and raw perspective on coping with the diagnosis and subsequent loss of Tim, my spouse. I have also done extensive speaking on the above topics through live audiences, radio shows, and even an occasional TV spot. For more information, see my websites at www.marriageandfamilycounseling.net, www.babycooppublishing.com, or www.darcythiel.com. Copyright Help for Healing by Darcy Thiel © 2012-2018. All rights reserved.

5 thoughts on “More Madness

  1. I’m so sorry you and your dad had to deal with all of this. Did he get his stitches out?

    • Yes, according to my niece he did! It was like 10 minutes after I posted that I got the text…LOL. Had a rough day today so I’m hoping he bounces back. Thanks so much- I also see your support on here. It means a lot!

      • Oh good I’m glad they took care of that.
        I’m sorry. Hopefully now things will go smoother. Fingers crossed!
        And you’re welcome!

  2. WOW! At a complete loss for words but can totally relate to this type of treatment by the medical profession after spending 8 days in the hospital. It’s a real joke the way that they “treat” patients!

  3. Thank goodness, my niece says the stitches are out. I just think about how many patients (at least 95% I think) that have no one to look out for them, or family that just doesn’t know what questions to ask…

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