I’m not sure if I’ve ever blogged twice in one day, but I felt this warranted a P.S..
I was able to speak to the investigator that took my initial complaint. She started by saying, “I thought I would be hearing from you.”
She is a very ethical person and could not say a lot of things to me about the process of what happens. My intuition tells me she would have if she could have. The wording on the letter, while polite, makes it seem cut and dried. All I could think was that doc was having the last laugh.
She was able to verify that my understanding of what is supposed to occur is indeed accurate. There are many levels of investigation and their goal is to correct whatever errors there are. Hopefully, a doctor only needs one complaint in their career to get things in order.
She was also able to let me know that she spent hours and hours on this case like I did. She also assured me that the physician’s that make determinations did as well. I felt heard and that helps immensely.
While I couldn’t get anything specific out of this very ethical (and compassionate) woman, I would dare guess that this went further than a letter. I suspect that while it didn’t go to the very top, there may have been at least one conversation. That is a really big deal in the medical profession.
My goal was never to crucify the guy. I just want him to get what he did. I want him to understand that he was wrong and I don’t want him to do it to anyone else. I am hoping he will change his perspective on what his job is as a professional.
I will never know if that happens, but I feel some relief in my stomach. I feel like he was at least told and informed as he should have been. What happened to Dad was taken seriously. Very seriously.
And if she is just blowing smoke, I give her credit anyway. She did a great job making me feel better about the whole process without betraying any ethics. Thank you so much! I will rest much easier tonight than I did last night.